Turn every Instagram message
into a conversation that converts.
Connect a Business or Creator account and turn DMs, comments, and story interactions into automations you configure. When no rule matches, AI can take over — and a live inbox lets you step in anytime.
Everything an Instagram inbox could be doing for you
Qinsta turns inbound Instagram activity into conversations you design — built around the DMs, comments, and stories your audience already sends.
Match incoming DMs against keyword rules and reply with text, media, quick-reply chips, or rich cards with buttons.
A trigger word on one post — or every post — fires a public comment reply, a private DM to the commenter, or both.
React to story replies, @mentions, and emoji reactions the moment they happen — without sitting in the app.
When no rule matches, AI takes over using recent conversation history so the tone and language still feel like you.
Every conversation in one place. Step in and reply manually at any time — automation never locks you out.
Tag contacts, send a one-off broadcast inside Instagram’s 24-hour window, and track shortened card-button clicks with geo.
Four steps, and the inbox stays awake
Link your Instagram Business or Creator account from the dashboard. That’s the only setup the account needs.
Build keyword replies, comment-to-DM funnels, story triggers, ice breakers, and an optional follow gate.
Incoming DMs, comments, and story interactions are matched and answered through Instagram — instantly.
When a conversation needs a human, the live inbox is right there. Broadcasts and tags keep the list warm.
Made for accounts that cannot miss a message
If people already DM, comment, or reply to your stories, Qinsta can answer them with the exact message you would have sent — and hand the thread to you when it should.
Turn “price?”, “link?”, and “size?” comments into DMs that send the product, the offer, and the checkout.
Ice breakers, story replies, and keyword DMs that keep fans engaged while you are filming the next piece.
Run keyword rules, comment funnels, and a shared inbox for every client Instagram you manage.
Menus, bookings, addresses, and FAQs — answered the second someone comments or DMs after hours.
A trigger word on a reel sends the lead magnet, the calendar link, or the course pitch automatically.
If the account is Business or Creator, Qinsta turns inbound messages into conversations you configure.
A missed DM ends. A Qinsta reply starts.
An unanswered comment is a lost sale. Qinsta matches what people send against the automations you set, replies in the moment, and keeps every thread in a live inbox so you can take over without breaking the conversation.
Ask us about QinstaKeyword rules, comment funnels, and story triggers keep working after hours. AI covers anything a rule misses.
Automation never replaces you. Ice breakers, follow gates, and the live inbox keep every conversation on your terms.
Card buttons are auto-shortened. Every click logs country, region, city, user agent, and referrer.
The details that make the inbox useful
Up to four prompts synced to the Instagram Messenger profile, so new chats start with a tap instead of a blank box.
Lock a response behind “follow to unlock”, with a per-user attempt cap so the offer stays exclusive.
Card buttons are auto-shortened. Clicks log offline geo (country, region, city), user agent, and referrer.
Clear answers about Qinsta
Qinsta is Instagram automation for Business and Creator accounts, powered by Arimini. It turns incoming DMs, comments, and story interactions into conversations you configure — keyword replies, comment-to-DM funnels, story triggers, optional AI fallback, and a live inbox.
Qinsta connects an Instagram Business or Creator account. Instagram Basic Display and personal accounts are not supported. You connect the account from the dashboard after talking to Arimini.
When no saved automation matches, an optional AI auto-reply can take over. It uses recent conversation history so the tone and language still feel like your brand. You can turn AI off and handle unmatched threads in the live inbox.
Yes. Every conversation lands in the live inbox. Automation never locks you out — step in and send a manual reply at any time.
Broadcasts go to a tagged segment and are auto-filtered to Instagram’s 24-hour messaging window, so you only message people you are allowed to message.
Use the contact form on arimini.in, tell us about your Instagram account, and we will walk you through connecting it and setting up the first keyword rules, comment funnels, and inbox.
The inbox that never sleeps.
Connect. Automate. Step in when it matters. Tell us about your Instagram account and we’ll show you Qinsta on your own DMs, comments, and stories.